All orders are typically processed within 1-2 weeks  from the time of purchase, excluding weekends and holidays. If you have placed an order for a custom piece, please allow additional time for design and crafting. Custom orders typically take 1-3 weeks for processing. If your order is time sensitive please contact Alycienne directly to get an idea of the soonest your order can ship. 

Returns are accepted within 1 week of your order being delivered. Please contact us through our contact form if you have any questions or would like to return your item.